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What Sets MCM Apart?

 

Led by the husband-wife team of Andrea S. Kohn, RN, CRNP, and Steve Kohn, MCM stands out for its unique approach.

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Medical Consulting and Management (MCM) Helps Families Navigate Home Healthcare with Excellence:

  • Expertise and Specialization:

    • Andrea’s 30+ years of experience in DC-area long-term healthcare, particularly in geriatric psychiatry, sets MCM apart. She adeptly handles complex cases related to Alzheimer’s, Parkinson’s, dementia as well as many other comorbidities.

  • Holistic Care Philosophy:

    • MCM goes beyond medical expertise, considering social, emotional, and family aspects. Their comprehensive support ensures clients’ well-being.

  • Local Roots and Insight:

    • Both Andrea and Steve have deep ties to Montgomery County, Maryland. Their understanding of the local healthcare landscape benefits clients.

  • Family Liaison Services:

    • MCM acts as a bridge during complications—whether in hospitals, rehab centers, or at home.

    • Clear communication with physicians, caregivers and families ensures everyone is informed.

  • Andrea’s Empowering Book:

    • “Return to Sender: A Collection of Medical Advocacy Stories Through the Eyes of a Nurse” draws from Andrea’s extensive advocacy experience. Readers learn effective ways to advocate for themselves or loved ones during medical challenges.

  • Efficient Communication and Collaboration:

    • MCM’s CRNPs and RNs work closely with caregivers and doctors. Streamlined communication ensures optimal care and faster outcomes.

 

MCM's commitment to excellence in business practices sets it apart:

  • Swift Response Time:

    • Our dedicated scheduling management team ensures rapid access to companion or higher-level care.

    • State-of-the-art client portal and communications technology facilitate efficient coordination of scheduling and delivery of care.

    • Qualified caregivers are often available the same day, minimizing wait times.

  • Consistency and Familiarity:

    • MCM believes in providing unwavering, top-tier care for each client. It prioritizes continuity by maintaining consistent care staff, reducing the introduction of new faces into clients’ homes.

  • Insurance Support:

    • On-staff long-term care insurance specialists assist clients with claims initiation and proper documentation.

    • MCM streamlines the reimbursement process, minimizing frustration and delays.

  • Medical House Call Partnerships:

    • MCM collaborates with local medical house call providers who offer primary care services in clients’ homes under their Medicare benefits, especially beneficial for those with mobility challenges.

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MCM is dedicated to Impeccable Performance Standards:

  • Client Code of Ethics:

    • All MCM caregivers and managers adhere to the “Medical Consulting and Management Client Code of Ethics.”

    • Clients and their families receive utmost respect and care, ensuring the highest quality of life outcomes possible.

  • Kindness and Love:

    • Feedback from MCM clients consistently highlights the compassionate treatment they receive from their caregiving staff as well as the administrative support staff.

    • MCM's approach goes beyond medical expertise—it’s about kindness and love and treating clients and their families the way they deserve to be treated.

  • Patient Advocacy Services:

    • MCM’s dedicated patient advocacy team guides clients through their healthcare journey.

    • Whether it’s surgery or other treatments, MCM ensures correct healthcare, medication reminders, and attention to detail for a swift return to great health.

  • Open Door Policy:

    • Recognizing the challenges of transitioning from independence to safety, MCM maintains an open-door policy for its clients and their families. MCM listens actively, with a zero-resistance approach, swiftly addressing any issues that may arise.

  • Legacy of Trust:

    • Since 2004, satisfied friends and families have referred to MCM.

    • Original clients’ families continue to exclusively recommend MCM to other friends and family—a testament to the care and attention provided by the organization. 

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MCM’s blend of expertise, compassionate advocacy, efficient communications and a personalized approach to each client sets it apart as a trusted partner in healthcare and ensures exceptional care and peace of mind for its clients and their families. Call (301) 424-5539 today to discuss your unique situation and discover if MCM is the right fit for you and your family. 

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