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1. Profile Creation – We gather essential details about you or your loved one, including name, address, date of birth, telephone number, and emergency contacts to create a personalized profile that goes into AxisCare, our customer relations management (CRM) software.
2. Service Agreement Signature – With your approval, we will email the service agreement for electronic signature. Whether it’s you, a power of attorney (POA), or a responsible family member, this email originates from AxisCare.com and allows you to review and electronically sign the document.
3. Initial Care Consultation – We will schedule a visit with a nursing team member to perform the initial care consultation. This comprehensive, hour-long session is crucial for gathering health history, medication details, caregiver expectations, and understanding the desired level of care. The nurse will then create a personalized care plan, ensuring that every aspect of care is considered.
4. Desired Caregiver Schedule – We seek input from you about your preferred caregiver work schedule. Our minimum shift is 4 hours, and we are flexible about the other schedule aspects, such as shift times and days. We are happy to accommodate most scheduling needs, but we highly recommend having a set regular schedule whenever possible to ensure continuity of care. Consistent caregivers built strong relationships with clients, enhancing the overall experience.
5. Caregiver Matching – Based on the care plan, and utilizing a special AI algorithm, caregivers who are scheduled who match your specific requirements. Our care coordination team considers factors like skills, availability, and other preferences (e.g., need for a driver, pets at home, total care, companion care, and much more.)
6. Care Plan Communication – Once a caregiver is assigned to your case, they are given a personalized care plan created by the nurse assessor. The nurse also discusses the care plan with the caregiver to ensure preparedness and compliance. Sometimes “meet and greets” or on-site orientation for caregivers are offered to clients to familiarize them with specific tasks and to get to know the client before starting.
7. Client Portal Access – Details about the AxisCare Client Portal will be provided, where you can access daily caregiver notes, view caregiver schedules, and review billing information.

At Medical Consulting and Management, we believe that seniors deserve to age with grace, independence, and comfort in their own homes. Our mission is to provide personalized care that respects the dignity of every individual while supporting their daily needs. Whether it’s assistance with everyday tasks or companionship to brighten the day, our caregivers are here to ensure your loved one feels safe, cared for, and empowered.

Promoting Independence with Personalized Care

We understand that maintaining independence is important for a senior’s well-being. Our caregivers offer support where it’s needed most—whether it’s help with mobility, meal preparation, or personal care — allowing seniors to live life on their own terms. We tailor our services to the unique needs of each client, encouraging them to stay active and engaged in their daily routines.

A Comfortable Home, A Peaceful Life

Home is where comfort, familiarity, and cherished memories reside. We work to make sure that your loved one’s home remains a safe and nurturing environment. Our team assists with light housekeeping, safety measures, and daily routines, allowing seniors to enjoy the comfort and peace of home without the burdens of household tasks.

At Medical Consulting and Management, we understand that every individual has unique needs, preferences, and challenges. That’s why we offer compassionate, personalized care designed to meet the specific needs of your loved one. Our goal is to provide the support and companionship that enhances quality of life, all while ensuring comfort and dignity in the familiar surroundings of home.

Personalized Care Plans for Every Stage of Life

No two individuals are the same, and neither are their care needs. We work closely with families to develop customized care plans that cater to the specific health requirements, daily routines, and personal preferences of each senior. Whether your loved one requires short-term assistance, ongoing daily support, or specialized care for conditions like dementia or Alzheimer’s, our team is here to provide the exact level of care they need.

Care That Feels Like Family

Our caregivers don’t just offer professional assistance—they build genuine relationships with the seniors they care for. We believe that compassionate care goes beyond physical support and includes emotional and social well-being. With Medical Consulting and Management, your loved one will always have a caring companion who listens, understands, and treats them with the kindness and respect they deserve.